04.12.2024
Politics, policy and administration
Photo des agents municipaux

The City of Luxembourg wishes to inform the public that stickers seeking to scam users have been placed on a number of parking ticket machines in the capital, including Kirchberg. These stickers, displaying the words "EasyPark" or a fake QR code, are not associated with the city's official parking ticket operator and redirect users to scam websites requesting personal information.

The City wishes to remind the public that only the "Indigo Neo" app, which requires a mobile download and the creation of a user account, can be used to pay for on-street parking in Luxembourg City. Any other payment option displayed on the city's parking ticket machines is neither valid nor legitimate. An explanatory sticker displaying the words "Indigo neo" is affixed to the back of the city's parking ticket machines and clearly outlines the steps users need to take to pay their parking fees.

The City is working to remove the fake stickers as quickly as possible, and a complaint has been lodged with the Grand Ducal Police.