The Service Canalisation (Sewer Department) is responsible for water purification in Luxembourg City. It manages the public water mains network, including the various retention basins and pumping stations, and the water treatment plant in Beggen. The department is also in charge of maintaining Luxembourg City's waterways.
The Service Canalisation does not respond to service calls from individuals. If you experience any issues with your water supply, please contact your private-sector service provider.
If you wish to lay pipes, please be aware that this must be done in strict compliance with the "technical prescriptions for installing connections and sewers" (Prescriptions techniques d'exécution des raccordements et installations d'égout), as passed by the college of aldermen on 22 August 1991.
Beggen: water treatment plant
Extension of the Beggen water treatment plant. Works will be ongoing until 2030.
Building permit
For construction works, extensions, renovations, alterations, demolitions, sheds, porch roofs, canopies, awnings, signs, fences along public roads, wells, water…
Flooding
Dos and don'ts if watercourses overflow and cause flooding in adjacent areas after a long period of heavy rainfall.
Flooding and heavy rains
Heavy rains and flooding. What to do in case of emergency
Heavy rainfall
What to do in case of very heavy localised showers.
Managing wastewater and protecting waterways
Protecting waterways entails extending and maintaining wastewater management infrastructure on a constant basis, but also restoring streams to their natural sta…
Utility markouts
When carrying out construction work on public or private property, contractors must beware of any public utility cables and pipes that might be located on-site.
